Kaikki päättyy aikanaan ja tällä viikolla oli minun ja Sokos hotellin vuoro..haikein mielin kohti uusia, onnellisia tarinoita! Nämä ei ollut kuitenkaan jäähyväiset, koska palaan Pietariin marraskuussa ja Sokos Hotels saattaa olla tulevaisuudessa työnantajani, aika näyttää, mihinpäin tarinani kehittyy. F&B / FO My job at the F ood &B everage department included breakfast shifts, a la carte Fransmanni, individuals and groups, also helped out at the bar. I participated monthly staff meetings, different trainings, helped to prepare and manage banquets, corporate dinners, special occasions and conferences. Delivered room service, prepared bills, took payments and offered customer service to ensure guests' satisfaction. What did I do at the F ront O ffice? I followed standard procedures during check-in and check-out, the operating system used was mainly Opera. I answered customers' questions, dealt with complaints and requests, helped our customer...